Privacy Policy

Effective Date: January 1, 2018

1. Introduction

At Industrial Robotics Institute, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://industrialroboticsin.com/ and engage with our services. If you have any questions or concerns about our policy or practices regarding your personal information, please contact us at contact@industrialroboticsin.com.

2. Information We Collect

We collect personal information from you in various ways, including when you visit our website, place an order, subscribe to our newsletter, or fill out a form. The types of information we may collect include:

• Personal Identification Information: Name, email address, mailing/shipping address, phone number.
• Payment Information: Payment details, billing address.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Information: Information about how you use our website, products, and services.
• Marketing and Communications Information: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Information

We collect information from you in the following ways:

• Direct Interactions: You provide us with your personal information by filling out forms or corresponding with us by mail, phone, email, or otherwise.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns through cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as analytics providers, advertising networks, and search information providers.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, remember your preferences, and improve our services. By using our website, you consent to our use of cookies.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function and cannot be switched off in our systems.
• Performance Cookies: Allow us to count visits and traffic sources to measure and improve the performance of our site.
• Functional Cookies: Enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.

5. How We Use Your Information

We use the information we collect from you for various purposes, including:

• To process and fulfill your orders.
• To manage your account and provide customer support.
• To send you promotional materials and updates.
• To improve our website, products, and services.
• To analyze website usage through Google Analytics.
• To ensure the security of our services and prevent fraud.
• To comply with legal obligations.

6. Data Storage and Protection

Your data is stored securely by our hosting company, Google Analytics, and WordPress plugins. We implement a variety of security measures to maintain the safety of your personal information. However, we cannot guarantee absolute security, particularly in the case of third-party breaches, such as those involving Google Analytics.

7. Data Sharing

We do not sell your personal information to third parties. We may share your information with third-party service providers only to the extent necessary to process payments and ship orders. This includes sharing information with:

• Payment Processors: To process payments for orders.
• Shipping Companies: To deliver your orders.
• Service Providers: Who perform services on our behalf, such as hosting, analytics, and marketing assistance.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or destroy it.

9. Data Breach and Incident Response

In the event of a data breach, we will take immediate action to mitigate the breach and prevent further unauthorized access. We will notify affected users as soon as possible and provide information on the steps taken to address the breach. Our priority is to protect your data and resolve any issues promptly.

10. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@industrialroboticsin.com.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services constitutes your acceptance of any changes to this Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at contact@industrialroboticsin.com.

Last Updated: January 1, 2018